Here are a selection of our FAQ, if you have any questions that aren't answered below please feel free to contact us on the 'contact page' or email at [email protected].
- Do you do alterations? For example, different chain lengths
Absolutely! Just send us an email before your order to make sure these alterations can be done, once confirmed, just follow the normal buying process and your unique piece will be on it's way to you!
- How green is your jewellery and accessories company?
Well, some of our jewellery is pieced together from old bits of vintage jewellery or jewellery that is no longer wanted. So some pieces are recycled! As for packaging we gift box every item in a 100% recycled gift box and also try and reuse envelopes if the bubble wrap interior isn't damaged. If there is anything else you believe we could do, just let us know!
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.